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Information on online dispute resolution pursuant to Article 14 § 1 ODR Regulation (Online Dispute Resolution Regulation):
The European Commission provides a platform for online dispute resolution (OS), which you can find here: (http://ec.europa.eu/consumers/odr). Consumers have the possibility to use this platform for the settlement of disputes regarding purchases made or service contracts concluded online. We are not willing and not obliged to participate in a dispute resolution procedure before a consumer arbitration board. If you have any questions in this regard, you are welcome to contact us at the following e-mail address: email@example.com.